Accessibility is not only about physical spaces or services. It is also about how easily a person can access important information: news, announcements, legal advice, or updates about an organisation’s work. Different people have different needs. Some use only a smartphone, some check their email once a week, while others prefer to receive news through a messenger they use every day.
That is why VESTED is developing not just one communication channel, but an entire ecosystem - so that everyone can choose the most convenient way to receive information, regardless of language, device, or internet habits.
Main Source - Our Website
At the centre of this ecosystem is our website, kaplvested.info. This is where we publish organisational news, announcements, stories, publications, media materials, legal information, and other useful resources. All other communication channels either rely on content from the website or complement it.
The website can also be installed on a smartphone as the VESTED mobile app. This provides quick access to information directly from the phone’s home screen, without having to open a browser and search for the website every time.
Mobile Access and Notifications
In the mobile app, users can enable push notifications about new announcements. Notifications are delivered in Ukrainian or English, depending on the language selected when subscribing. This is convenient for people who do not want to check the website regularly but still want to make sure they do not miss an important update.
Social Media and Messengers
We intentionally do not duplicate exactly the same content across all channels. Instead, each channel is tailored to its audience in terms of language and type of information:
| Channel | Language | What We Publish |
|---|---|---|
| Viber | UA | news, stories, announcements, publications, legal advice |
| UA | timely updates about our activities | |
| UA | timely updates about our activities | |
| EN | news, stories, announcements | |
| EN | timely updates about our activities | |
| Google Maps | UA | news, stories, legal advice, contact information, and reviews |
This approach means that people receive the amount and format of information that best suits the channel they already use in their daily lives, without having to learn or adopt something new.
Email Digests and RSS
For those who prefer email, we offer:
- a weekly digest in Ukrainian;
- a monthly digest in Ukrainian and English.
For those who follow news through RSS readers such as Feedly or Inoreader, an RSS subscription is available separately for the Ukrainian and English versions. This is particularly useful for people who deliberately limit their use of social media but still want to keep up with official updates.
Chatbot for Quick Contact
A chatbot is available in messengers and chats to help users quickly find the right contact, service, or way to reach the organisation without having to wait for a staff member to respond, particularly outside working hours.
Why This Matters for Accessibility
Each of these channels has its own role, but together they form a single system in which:
- information is available in two languages - Ukrainian and English;
- there are options both for people who actively use social media and for those who do not use it at all;
- fast communication formats such as push notifications and messengers are combined with slower, summary-based formats such as digests and RSS, depending on each person’s lifestyle and preferences;
- legal and practical information is available in several places, making it easier to find.
Choose the most convenient way to receive information from VESTED through our website, mobile app, push notifications, social media, messengers, RSS, or email digests. Stay connected with us in the format that works best for you.